Showing posts with label Mirtron. Show all posts
Showing posts with label Mirtron. Show all posts

Wednesday, 1 October 2014

The Dynamic Culture of Mirtron

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Ever since the inception, the very initiation of Mirtron it has always been the core policy of the management of Mirtron to address the feedback of the stakeholders at all levels. Be it then be the customers, employees, the area we work in or the people we work with, Mirtron answers the call of every single stakeholder absolutely instantaneously.

This culture of Mirtron has definitely been the defining area which has proved the most significant in taking us where we are now. It is no hidden fact that Mirtron stands as the number one quality air conditioner installation service in major part of Houston. This tradition was and is always on the rise.

So be it the repair work of your air conditioners or installation of your ACs from the scratch, Mirtron never fails to delight the customer with its up to the mark and timely services. No doubt that the team of Mirtron is the core competency of Mirtron and retaining of which we spend not only in monetary terms but mostly on motivational grounds.

We have conferences and monthly meets where we discuss our achievements and look for possible solutions. The meeting is a free of attendance for every team member of Mirtron along with the compulsory presence of the top and administrative management. There is a lot of motivational exercises and appreciation done on all levels for the little achievements we keep making on daily basis. As we at Mirtron staunchly believe that these little steps only bring about the big changes in the improvement of organizations.



Air conditioners, with heating devices and other air purification mechanics are addressed by Mirtron in not only a proactive stance but also it is the extra mile Mirtron goes for the satisfaction of customers that makes a great big difference.

Mirtron’s Service Specialists:

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Service specialist, yes what is the correct definition of a service specialist? The one who excels in knowledge of the requisite take? The one who has command over the job at hand? Or the one who has an experience of handling the task for more than 10 years? Well, no doubt the above qualities adds value to the job description but unfortunately in the cut throat competitive times of today aren’t really adequate.
Today apart from the above mentioned skills we need a proactive and social stance to every detail. Today it is absolutely necessary to be able to understand what the customer requires? How to go a step further to ensure the satisfaction of the clients? What are the parameters they value and the ability to listen and to communicate to the valued clients has become crucial in the times of today.

 Yes the era is of communication and who understands this more than the personnel at Mirtron. At Mirtron our service specialists are not only equipped with the requisite skills for the job at hand but also they have the ability to foresee the requirements of the clients, empower them and hence please them!

Time and again the team of Mirtron has proved its mettle with excellent services and compliance to the service policies. It is no doubt that the extra mile that our team goes to ensure the delight and empowerment of our clients is what adds significant value to the turnover of these lovely people at Mirtron.

It is with sheer delight stated that these Service Specialists have indeed equipped many of our clients so much that they indeed share with us that how they have become specialists in their required domain. It is this culture of mutual benefit that has paved the path of development for Mirtron.

Wednesday, 24 September 2014

Building on the Mirtron Family!

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Fixing a problem is a reactive response i.e. when a problem occurs; the requisite trained personnel reach the designated vicinity and resolve the crisis solution as per the best of their capacity and abilities. However fixing an issue before the problem occurs is a proactive stance on the part of personnel and management of the organization. In this era of cut throat competition and communication one can just not afford to have a reactive strategy in the world. To remain socially responsible and competitive one has to invest their time and resources on adopting and then adapting to strategies which are proactive. That is what Mirtron actually has worked on and maintains throughout these years of quality service provision par excellence.

Needless to mention for maintenance and quality service provision Mirtron has maintained its position as the best service provider for air conditioning and heating requirements in Houston plus also Mirtron retains its position with a clear, focus and aim to meet those expectations of the clients which they only wondered of. It is without a pinch of doubt stated that the organization stands on the solid foundation of its people. The people within Mirtron and those we value are our loved customers. It is this team of confidence and faith that the clients puts on us which compels us to adopt a proactive strategy in offering our better than the best.

Be it air conditioning or heating services, Mirtron never has and will compromise on these principles, value and mission of the organization. It is definitely the collective effort to make this world a more compassionate and better place by each one of us at Mirtron that has reaped up generous fruits for the company. We look forward to this mutual understanding and cooperation from all members and stakeholders of the Mirtron family.